The Supplemental Nutrition Assistance Program (SNAP), often called food stamps, helps low-income individuals and families afford groceries. Nearly 1.8 million New Yorkers, including families, seniors, and people with disabilities, rely on SNAP benefits to supplement their food budget. SNAP benefits are distributed via an Electronic Benefit Transfer (EBT) card, allowing recipients to purchase eligible food items at authorized retailers.
All approved SNAP and Cash Assistance applicants receive an EBT card by mail. If you haven’t received your card, you can visit a designated location for a temporary card with full benefits until your permanent card arrives.
Regarding case inquiries, a Client Consent Form is required to verify client consent before any case information is released to a third party. Be aware of potential fraud schemes, especially those related to COVID-19, that attempt to steal personal information. Various resources provide information on how to protect yourself from EBT scams.
You can apply for SNAP benefits online, by phone, by mail, or in person at a SNAP center. Applications are available for download, and assistance is available for those who need help completing the application process. A simplified application exists for seniors and individuals with disabilities who have no earned income.
Eligibility for SNAP is based on income, resources, and household size. A detailed guide outlines the necessary documentation to determine eligibility. Community-based organizations offer assistance with submitting required documents, and the ACCESS HRA mobile app provides a convenient way to submit documents electronically. A comprehensive brochure and interactive resources are available to guide applicants through the SNAP process.
SNAP benefits must be recertified periodically. Instructions for recertifying by phone or through the Interactive Voice Response System (IVRS) are available. Frequently asked questions and a dedicated phone line provide additional support for those navigating the SNAP system. Applicants can call 718-SNAP-NOW to complete their interview after submitting their application or recertification online.
SNAP benefits can now be used to purchase groceries online, expanding access and convenience for recipients. Expedited processing is available for eligible households facing urgent food needs, such as those with limited resources or facing homelessness.
Emergency food assistance programs, including food pantries and community kitchens, provide critical support to those facing food insecurity. The Food Help NYC map and 311 provide information on locations and hours of operation. Information on becoming a Community Food Connection Provider is available for those interested in partnering with HRA to provide food assistance. College students may face specific eligibility requirements for SNAP benefits, and detailed information on student eligibility is available.
Health Bucks, a program run jointly with the Department of Health and Mental Hygiene, provides coupons for purchasing fresh produce at NYC farmers markets. SNAP recipients can receive $2 in Health Bucks for every $2 spent on SNAP-eligible items at participating farmers markets. The Emergency Broadband Benefit offers a discount on internet service and devices for eligible SNAP recipients, further assisting with essential needs.
