Jollibee Foods Corporation (JFC), a leading global fast-food chain, has partnered with Ivalua, a spend management cloud provider, and Consus, a supply chain solutions provider, to digitally transform its procurement processes. This initiative aims to drive efficiency, transparency, and effective supplier management as JFC accelerates its international growth.
JFC’s Global Presence and Need for Transformation
With over 5,000 stores worldwide, JFC operates the largest food service network in the Philippines and has a significant international presence. While its existing procurement system effectively supported its Philippine operations, the company needed a more robust, globally integrated platform to manage the complexities of its expanding international footprint. This new platform needed to mitigate risks, improve cross-functional collaboration, and streamline interactions between internal stakeholders, procurement teams, and suppliers.
Ivalua’s Platform: A Comprehensive Solution
JFC chose Ivalua’s platform for its comprehensive capabilities, quick deployment, flexibility, and industry-leading reputation. The platform supports all stages of the procurement process, including Supplier Information, Risk & Performance Management, eSourcing, Contract Management, Catalog Management, Spend Analysis, Savings Tracking, and Category Management. Consus, selected for its deep source-to-pay expertise and shared “customer experience first” vision, led the implementation. The seamless integration with JFC’s existing SAP ERP systems ensures smooth data flow and maximum automation.
A Jollibee store front. Image courtesy of Ivalua.
Benefits of Digital Procurement for JFC
The implemented platform provides JFC with several key benefits:
- Enhanced Governance and Auditability: Increased transparency and control over procurement processes.
- Streamlined Efficiency: Automated workflows and reduced manual tasks for faster procurement cycles.
- Data-Driven Decision Making: Improved spend analysis and reporting for informed strategic decisions.
- Proactive Risk Management: Early identification and mitigation of potential supplier risks.
- Stronger Supplier Relationships: Enhanced collaboration and communication with suppliers.
- Improved Compliance: Better adherence to contracts and internal policies.
Customers enjoy a meal inside a Jollibee restaurant. Image courtesy of Ivalua.
Leadership Perspectives on the Transformation
Susan Tanmantiong, Chief Procurement Officer of JFC, emphasized the significance of this milestone in their procurement transformation journey. The new platform empowers JFC to deliver greater value to the organization, employees, customers, and suppliers. Shantanu Bhowmick, Chairman & CEO at Consus Global, highlighted the long-term value of the solution, enabling JFC to manage spend, collaborate effectively, and improve supplier performance. Dan Amzallag, CEO at Ivalua Inc., praised the successful and rapid deployment, attributing it to the collaboration between innovative teams, the right partner, and leading technology. He also acknowledged the crucial role of Consus’s experience and the JFC team’s customer-centric approach.
Conclusion
Jollibee Foods Corporation’s digital procurement transformation demonstrates its commitment to innovation and operational excellence. By leveraging Ivalua’s platform and Consus’s expertise, JFC is well-positioned to optimize its supply chain, manage risks, and support its continued global expansion. This strategic investment in technology reinforces JFC’s position as a leader in the global food service industry.
